Shipping policy
Effective Date: 10/12/2025
At Steel & Saddle, we are committed to delivering your orders in a timely and reliable manner. Please review our shipping policies below for both domestic and international orders.
DOMESTIC SHIPPING (U.S.)
Processing Time: Orders ship from Nashville within 2 business days (Monday-Friday, excluding holidays).
Shipping Time: Standard ground shipping, usually 2-7 business days after your order ships, depending on your location.
Shipping Cost:
- Flat-Rate Shipping: $6.95
-
Free Shipping: Available for orders over $75
Cowboy Hats: Cowboy hats ship free, straight from the maker, and arrive in 3-4 business days in the continental U.S.
Shipping Carriers: We use USPS, UPS, FedEx, and DHL to ensure reliable delivery.
P.O. Boxes & Physical Addresses: We ship to both P.O. boxes and physical addresses within the United States.
Order Tracking: Tracking information will be provided via email and can be accessed through the carrier’s website.
Lost, Stolen, or Damaged Packages: Please refer to our Refund Policy for more details on claims and resolutions.
INTERNATIONAL SHIPPING
We currently ship within the United States only.
For any questions regarding shipping, please contact
For any questions regarding shipping, please contact help@steelandsaddle.co.
